Details | |
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Name: | HM Revenue And Customs - National Insurance Contributions And Employer Office |
Categories: | |
Phone: | +44 300 056 0631 |
Website: | https://www.gov.uk/government/organisations/hm-revenue-customs/contact/deferred-national-insurance-contributions-payments |
Address: | Benton Park View, Newcastle Upon Tyne NE98 1ZZ, United Kingdom |
Postal code: | NE98 1ZZ |
References: | Yelp , En |
Opening hours | |
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Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Dismal service. Archaic system that is desperate for reform or replacement.Having fulfilled all the criteria to reclaim class 1 national insurance and make personal contribution the process to actually claim and receive anything is beyond ridiculous. The claim was submitted in MAY 2017, it's now the middle of NOVEMBER and I'm told there could be yet another 6 weeks of delays before anything else happens!To be honest if I did my job as poorly as the people who work here I'd have no need to reclaim anything, as I'd be unemployed!!!!Useless, understaffed, lacking knowledge, poor communication, archaic system that even the people working here don't seem to understand, let alone people like myself who do not have full access to the information and rules that they do. If only there were an alternative.
If you leave the UK for another EU country and need to claim any form of social insurance, you will need to get a form called "PDU 1" (PDU1 or Statement of national insurance contributions) from the above office.The process is so cumbersome and lengthy, and the office so understaffed that lots of people end up without as much as health insurance while waiting for their forms for months on end.
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