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Postal services company offering postage stamps, mails & retail, telephony and financial services
|Categories:||Government & Community > Government Services|
|Phone:||+44 1865 247011|
|Address:||9 Old Marston Road, Oxford OX3 0JR, United Kingdom|
|Postal code:||OX3 0JR|
|Fax:||020 7352 2229|
|References:||Yell , Postoffice|
|Monday:||7:30 AM - 9:30 PM|
|Tuesday:||7:30 AM - 9:30 PM|
|Wednesday:||7:30 AM - 9:30 PM|
|Thursday:||7:30 AM - 9:30 PM|
|Friday:||7:30 AM - 9:30 PM|
|Saturday:||7:30 AM - 9:30 PM|
|Sunday:||9:30 AM - 4:30 PM|
They are extremely rude and only offer poor costumer service. Look elsewhere for a post office. They are just acting unprofessional and juvenile all the time and when I proved them wrong they refused to give me a receipt. Is that even legal?
I sent two parcels in the post to be delivered at distinct addresses in the UK on Monday. When checking the receipts, I realised that postcodes were the same on both tickets. I immediately queued a second time to enquire about it - I was told the "postcode was copied over" and that it was only recorded on my tickets but would not matter for delivery... well, well... it happens that both parcels were sent to the same address (hub near the one postcode printed on both tickets). Parcel has been redirected to the correct hub today because "Received at incorrect delivery depot". It means that it will be delivered later than expected and someone is actually waiting for this. Mr from the post-office, you were not even nice, but perhaps you could at least do your job properly and correct your mistakes when someone has paid for a service...[Full review]
If the postmaster says your parcel hasn't arrived, ask him to check every single parcel before he fobs you off: chances are, it is there but he can't be bothered to look.The service is always the same: exasperatingly slow, inefficient, lazy, devoid of smiles, apologies or any impression that they value your custom. Go only if you have time to waste.
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